If the returned item is found to be not defective, we will charge a minimum inspection fee of EUR 49.00 plus VAT and applicable shipping costs. Please also note our terms and conditions of sale and delivery.
Before returning goods to us, please contact us to obtain an RMA number. Goods returned without a valid RMA number cannot be processed and will therefore not be accepted.
Please send an email, with contact details for queries, to: BURG-GUARD-SUPPORT@burg.biz
We will get back to you as soon as possible.